These Terms of Service (“Terms”) apply to all estimates, proposals, design services, printing, production, installation, removal, repair, and other services provided by 660 Grafix & Wraps (“660 Grafix,” “we,” “us,” or “our”).
By accepting an estimate, paying a retainer or invoice, approving artwork, scheduling a project, delivering a vehicle or other property to us, or authorizing us to begin work, the customer (“Customer,” “you,” or “your”) acknowledges that they have read, understood, and agreed to these Terms.
660 Grafix & Wraps provides services that may include:
Commercial vehicle wraps and graphics
Fleet branding and fleet graphics
Partial wraps and spot graphics
Wall wraps and wall graphics
Window graphics and perforated window film
Signs, decals, and related printed graphics
Graphic design and brand-development services
Large-format printing and production
Vinyl installation and removal
Other related services described in an approved estimate or work order
The specific scope of each project is limited to the products and services identified in the Customer’s written estimate, invoice, work order, or other written agreement.
Anything not specifically listed is excluded unless added through a written change order.
Estimates are based on the information available when they are prepared and are not guaranteed final prices.
Pricing may change if:
Vehicle or site measurements differ from the information provided
The Customer changes the design, scope, material, coverage, quantity, or installation requirements
Unexpected vehicle, surface, paint, body, wall, window, or substrate conditions are discovered
Additional preparation, cleaning, removal, disassembly, repair, travel, equipment, or labor is required
Manufacturer, supplier, freight, or material costs change before materials are ordered
The Customer provides inaccurate or incomplete information
Work must be performed outside the conditions originally quoted
Any additional work may require a revised estimate or written change order.
Verbal requests do not modify the project unless confirmed by 660 Grafix in writing.
Unless otherwise stated in a written agreement signed or approved by 660 Grafix, the following payment requirements apply:
Projects with a total price greater than $1,500 require a 50% non-refundable retainer before:
The remaining balance is due no later than project completion and before the vehicle, finished products, printed materials, files, or other Customer property are released.
All projects with a total price of less than $1,500 require payment in full before any design, material ordering, production, printing, scheduling, or installation work begins.
Projects totaling exactly $1,500 will be subject to the payment requirements stated on the applicable estimate or invoice.
All wholesale wrap printing, print-only vehicle wrap production, outsourced installation graphics, and other wholesale printing services require payment in full before printing, production, lamination, cutting, packaging, or shipping begins, regardless of the total project amount.
Wholesale print jobs will not be produced on credit, released with an outstanding balance, or scheduled based solely on a verbal commitment to pay.
The wholesale customer is responsible for verifying all:
Production will not begin until payment has been received and the submitted artwork has been approved for production.
All custom-order, special-order, personalized, branded, or made-to-order products require payment in full before the order is submitted, materials are purchased, artwork is finalized for production, or manufacturing begins.
Custom-order products include, but are not limited to:
Custom-order products are produced specifically for the Customer and are non-refundable and non-cancelable once artwork is approved, materials are ordered, or production has begun.
Changes requested after approval or production begins may require a complete replacement order at the Customer’s expense.
Retainers and advance payments compensate 660 Grafix for project development, administrative work, design time, scheduling commitments, material allocation, purchasing, vendor commitments, production preparation, and lost booking opportunities.
Retainers, design fees, and payments for custom-order or wholesale products are non-refundable once work has begun, materials have been ordered, production time has been reserved, or third-party commitments have been made.
Payments will not be refunded simply because the Customer:
If a project is canceled, the Customer remains responsible for all design work, labor, materials, vendor charges, shipping costs, restocking fees, and other project expenses incurred before cancellation, including amounts exceeding the original retainer or advance payment.
Payment is not considered received until it has successfully cleared and is available to 660 Grafix.
660 Grafix may suspend or refuse design, ordering, production, printing, installation, delivery, shipping, or release of Customer property when an account has an outstanding balance or a payment has been declined, reversed, disputed, or charged back.
No vehicle, finished product, wholesale print, custom-order product, production file, artwork file, or other deliverable will be released until the applicable invoice has been paid in full.
The Customer may not withhold payment because of:
Returned payments, declined payments, chargebacks, collection expenses, court costs, attorney fees, storage fees, and other reasonable costs incurred in collecting an unpaid balance may be charged to the Customer to the fullest extent permitted by law.
660 Grafix reserves the right to require payment in full on any project, regardless of project value, based on project requirements, custom materials, prior payment history, accelerated scheduling, credit risk, or other reasonable business considerations.
660 Grafix & Wraps has a zero-tolerance policy regarding fraudulent or improper payment disputes and chargebacks.
By approving an estimate, paying a retainer or invoice, approving artwork, authorizing production, or accepting completed goods or services, the Customer acknowledges that the charges are authorized and agrees not to initiate a chargeback or payment dispute in an attempt to avoid payment for properly authorized work.
Before initiating any chargeback or payment dispute, the Customer agrees to contact 660 Grafix & Wraps and provide a reasonable opportunity to inspect the work and resolve any legitimate concern.
A chargeback or payment dispute is not an appropriate remedy for:
Buyer’s remorse
Project cancellation after work has begun
Delays caused by the Customer
Approved artwork containing Customer-approved errors
Subjective design preferences
Properly completed custom work
Non-refundable retainers
Custom-order products
Wholesale print orders
Services that have already been performed
Products that have already been manufactured, printed, shipped, delivered, or installed
If a Customer initiates an improper or fraudulent chargeback, 660 Grafix & Wraps reserves the right to:
Contest the chargeback with all available supporting documentation, including signed estimates, invoices, artwork approvals, electronic communications, photographs, production records, shipping records, delivery confirmations, installation documentation, GPS records, surveillance footage, and other project documentation.
Immediately suspend all current and future work.
Cancel any remaining project obligations until payment has been resolved.
Recover all outstanding balances.
Recover chargeback fees, bank fees, merchant processing fees, collection costs, court costs, attorney’s fees where permitted by law, interest, and any other costs incurred in enforcing this Agreement.
Refer the unpaid balance to a collection agency or pursue any other legal remedy available under applicable law.
The Customer understands that all artwork approvals, estimates, invoices, electronic signatures, text messages, emails, online approvals, payment records, and other electronic communications may be used as evidence that the work was authorized.
Nothing in this section limits either party’s rights under applicable consumer protection laws or prevents a Customer from disputing an unauthorized transaction or other charge where such rights cannot legally be waived.
All design, production, completion, and installation dates are estimates unless 660 Grafix expressly guarantees a deadline in a separate written agreement.
The Customer understands and agrees that 660 Grafix maintains a fluid installation schedule to keep production moving efficiently and avoid delaying projects that are ready for installation.
Any installation date discussed, estimated, tentatively reserved, or placed on the schedule before final artwork approval is considered tentative and subject to change.
An installation date is not guaranteed solely because:
A retainer has been paid
An estimate has been accepted
A tentative date has been discussed
A vehicle has been identified for the project
Design work has begun
A project was originally expected to be completed within a certain timeframe
Final installation scheduling depends on the timely completion of all project requirements, including:
Receipt of all required logos, photographs, measurements, vehicle information, and Customer-provided content
Completion of design revisions
Final written artwork approval
Receipt of all required payments
Material availability
Completion of printing, outgassing, lamination, trimming, and other production steps
Vehicle readiness
Availability within the current production and installation schedule
Customers who take longer to provide information, respond to design proofs, request revisions, or approve final artwork may lose their tentative installation date.
660 Grafix is not required to hold an installation opening for a project that is not fully approved and ready for production.
If the Customer does not approve artwork by the deadline communicated by 660 Grafix, we may assign the available installation time to another project that is approved, paid, produced, and ready for installation.
Once the Customer’s artwork is approved and the project is ready to move into production, the installation will be scheduled or rescheduled into the next available opening based on our current workload, production requirements, vehicle type, project size, installer availability, and material availability.
The Customer understands that delayed approval may result in an installation date that is later than the date originally discussed or estimated.
This is not considered a cancellation, breach of agreement, or failure by 660 Grafix to perform the project.
Customer-caused delays include, but are not limited to:
Failure to provide logos, branding, photographs, measurements, vehicle information, or other required content
Failure to respond to emails, text messages, calls, or artwork proofs
Excessive or repeated design revisions
Changing the project scope, branding, vehicle, message, colors, products, or materials
Reversing previously approved design decisions
Delaying artwork approval
Delaying payment
Failing to deliver the vehicle or property as scheduled
Delivering a vehicle that is dirty, damaged, unsafe, or otherwise not ready for installation
Failing to provide access to an installation location
Failing to obtain required authorization from a vehicle owner, property owner, landlord, lender, franchisor, or other responsible party
660 Grafix is not responsible for project delays, lost installation dates, or rescheduling caused by the Customer.
Additional charges may apply when Customer-caused delays result in:
Rush production
Additional design work
Reprinting
Material replacement
Schedule changes
Installer downtime
Return trips
After-hours work
Storage
Remobilization
Expedited shipping or material ordering
Project timing may also be affected by:
Material availability
Supplier or shipping delays
Equipment failure or required maintenance
Printer, laminator, software, or production issues
Employee illness or staffing limitations
Weather or temperature conditions
Vehicle or surface condition
Installation complexity
Changes in project scope
Previously scheduled projects
Delays caused by third-party vendors
Circumstances outside our reasonable control
660 Grafix reserves the right to adjust the order of production and installation projects based on project readiness, material availability, staffing, equipment, workflow requirements, and other reasonable business considerations.
Projects that are fully approved, paid according to the applicable payment terms, and ready for production may be prioritized ahead of projects that are waiting on Customer information, revisions, approval, payment, vehicle availability, or other Customer responsibilities.
660 Grafix is not responsible for lost revenue, lost business, missed appointments, vehicle rental expenses, transportation costs, employee downtime, delayed advertising campaigns, missed events, or other direct or indirect losses resulting from an estimated or tentative installation date changing.
The Customer should not schedule:
Business launches
Advertising campaigns
Grand openings
Trade shows
Events
Vehicle deliveries
Vehicle sales
Fleet deployment
Employee scheduling
Travel
Other time-sensitive commitments
based solely on an estimated design, production, or installation date without allowing reasonable additional time.
A project deadline is binding only when 660 Grafix expressly agrees to that deadline in writing.
The Customer is responsible for providing complete and accurate:
Names and business names
Logos and brand assets
Phone numbers
Website addresses
Email addresses
Social media handles
License or certification numbers
Addresses
Service lists
Promotional offers
Vehicle year, make, model, trim, wheelbase, roof height, and body style
Measurements and photographs
Installation-site information
Any other content used in the project
660 Grafix is entitled to rely on the information provided by the Customer.
The Customer represents that they own or have permission to use every logo, image, photograph, trademark, font, slogan, design, or other asset supplied to 660 Grafix.
The Customer agrees to indemnify and hold 660 Grafix harmless from claims arising from Customer-supplied content, including allegations of copyright infringement, trademark infringement, false advertising, privacy violations, or unauthorized use.
Design services are performed according to the scope included in the Customer’s estimate.
Unless otherwise stated, design pricing includes only a reasonable number of revisions as determined by 660 Grafix. A revision means a modification to the approved creative direction—not the development of an entirely new concept.
Additional design charges may apply when the Customer:
Requests a new concept after a design direction has been established
Changes the company name, logo, colors, services, message, or branding
Requests excessive or repeated revisions
Reverses previously approved decisions
Provides replacement artwork after design work has begun
Requests changes after final approval
Requests changes after printing or production has begun
Delays the project and later requires substantial design updates
Design work may be paused until additional design charges are approved and paid.
A digital proof or vehicle mockup is provided to communicate the general design, content, placement, and appearance of the project.
Before approving any artwork, the Customer must carefully review and triple-check the entire design.
The Customer is responsible for verifying all elements, including:
Spelling
Grammar
Punctuation
Capitalization
Phone numbers
Website addresses
Email addresses
Social media handles
Business names
Addresses
License numbers
Prices and promotional offers
Dates
Service descriptions
Logos and branding
Colors
Image selection
Design direction
Graphic placement
Panel coverage
Vehicle side orientation
Vehicle year, make, model, trim, wheelbase, roof height, and body style
Requested areas to wrap or leave unwrapped
Any other visible content or project detail
Artwork approval means the Customer confirms that the design has been fully reviewed and is correct, complete, and ready for production.
Approval may be given through:
Text message
Electronic signature
Online approval system
Signed printed proof
Invoice or estimate acceptance
Any other written or electronic communication clearly authorizing production
Once the Customer approves the artwork, the approval is final and 660 Grafix is authorized to print, produce, cut, laminate, install, or outsource the approved project.
660 Grafix is not responsible for errors, omissions, incorrect information, unwanted content, or placement concerns that appeared on the approved proof and were not identified before approval.
This includes errors originally entered by 660 Grafix when the error was clearly visible on the proof and the Customer approved the proof without requesting a correction.
The Customer’s approval releases 660 Grafix from the cost of reprinting, reproducing, removing, reinstalling, replacing, or correcting Customer-approved content, to the fullest extent permitted by law.
Any correction requested after approval is considered a change order and may require payment for:
Additional design time
New materials
Reprinting
Lamination
Removal
Surface preparation
Reinstallation
Labor
Shipping
Outside vendor charges
Rescheduling
660 Grafix may, at its discretion, assist with an approved error as a customer-service accommodation. Doing so does not create an obligation to provide free corrections in any other situation.
Nothing in this section excuses intentional misconduct, gross negligence, or any responsibility that cannot legally be waived.
Digital mockups are visual representations and are not exact photographs of the finished installation.
The Customer understands that:
Templates may not reflect every body line, seam, curve, accessory, molding, handle, sensor, rivet, hinge, contour, or manufacturer variation
Vehicle graphics may be adjusted during production or installation to fit the actual vehicle
Text, logos, and graphics may shift slightly to accommodate body lines, panels, seams, hardware, windows, handles, moldings, lights, sensors, or other obstacles
Graphics may appear different when viewed at full size
Small details visible on a monitor may be less noticeable on the finished product
Printed colors may differ from colors displayed on phones, tablets, monitors, office printers, or digital proofs
Opposite sides of a vehicle may require design adjustments rather than exact mirroring
Cropping and panel transitions may vary from the proof
Final installation positioning is subject to professional installer judgment
Reasonable production or installation adjustments that preserve the overall approved design do not constitute a defect.
660 Grafix makes reasonable efforts to produce accurate and consistent colors, but exact color matching is not guaranteed unless a physical printed sample is produced and expressly approved for that project.
Color differences may result from:
Monitor and screen calibration
Lighting conditions
Material type
Finish, texture, and laminate
Printer, ink, and production profiles
Previously printed materials
Paint color beneath the vinyl
Reflective or metallic materials
Age and condition of existing graphics
Manufacturing variations between material lots
Brand colors should be verified through a printed color sample when exact color is important.
By approving production without requesting a physical color sample, the Customer accepts reasonable color variation.
Unless expressly transferred through a separate written agreement, all original artwork, concepts, sketches, layouts, mockups, proofs, production layouts, vehicle templates, print files, cut files, vector files, source files, working files, and other creative materials developed by 660 Grafix remain the property of 660 Grafix.
Payment of a retainer, design fee, production invoice, or completed project compensates 660 Grafix for the services and finished products described in the estimate. It does not automatically transfer ownership of the underlying artwork, copyright, production files, or editable source files.
The Customer is purchasing the finished printed or installed product and any limited usage rights expressly granted in writing.
Unless an Artwork Buyout Agreement has been signed and paid in full:
Editable files will not be released
Production-ready files will not be released for another company to manufacture
Vehicle templates and panel layouts will not be released
The Customer may not reproduce or authorize another company to reproduce the design
The Customer may not modify, distribute, resell, sublicense, or commercially use the artwork outside the approved project
Proofs may not be used as production files
Watermarks or presentation elements may not be removed
Another provider may not recreate, trace, or substantially copy the design
An artwork buyout may be offered at the sole discretion of 660 Grafix. Buyout pricing is separate from design and production pricing and may reflect:
Creative development
Brand value
Project complexity
Time invested
Intended usage
Number of vehicles or locations
Future reproduction rights
Third-party licenses
File preparation and packaging
Even after a buyout, third-party fonts, stock photographs, licensed graphics, templates, vehicle outlines, or other restricted assets may not be transferable.
660 Grafix is not required to provide software, fonts, plugins, linked files, proprietary templates, internal notes, preliminary concepts, rejected concepts, or unused design directions.
The Customer retains ownership of logos, trademarks, photographs, and other materials they owned before providing them to 660 Grafix.
When 660 Grafix modifies, rebuilds, vectorizes, cleans up, or adapts Customer-owned artwork, ownership of the original Customer asset remains with the Customer. However, 660 Grafix may retain ownership of newly created layouts, production setups, design treatments, and other original contributions unless otherwise agreed in writing.
Vectorizing or rebuilding a logo does not automatically include release of the editable file unless file delivery is specifically listed in the estimate.
Unless the Customer and 660 Grafix agree otherwise in writing before production begins, the Customer authorizes 660 Grafix to photograph and record the project and use images or video of the design, production process, vehicle, building, installation, and completed work for:
Portfolios
Websites
Social media
Advertising
Promotional materials
Competitions and awards
Educational content
Sales presentations
Printed marketing materials
660 Grafix will make reasonable efforts not to display confidential information unrelated to the project.
The Customer represents that they own the vehicle, wall, window, sign, equipment, or other property being serviced or have full authorization from the owner to approve the work.
The Customer is responsible for obtaining approval from:
Vehicle owners
Leasing companies
Lenders
Property owners
Landlords
Property managers
Homeowners associations
Municipalities
Franchisors
Brand owners
Other parties with authority over the property or branding
660 Grafix is not responsible for losses resulting from the Customer’s failure to obtain required authorization.
Vinyl installation does not repair or conceal underlying defects.
Before work begins, the Customer must disclose any known:
Repainted panels
Body repairs
Collision damage
Rust or corrosion
Paint failure
Clearcoat failure
Peeling paint
Dents or scratches
Cracked fiberglass
Body filler
Ceramic coatings
Wax, sealants, or paint treatments
Existing wraps or graphics
Aftermarket accessories
Electrical or sensor issues
Leaks
Mechanical problems
660 Grafix may photograph or document the vehicle or property before, during, and after service.
The Customer acknowledges that vinyl may not properly adhere to damaged, oxidized, rusted, repainted, contaminated, textured, porous, cracked, or otherwise unsuitable surfaces.
660 Grafix is not responsible for:
Preexisting damage
Hidden damage
Paint or clearcoat failure
Damage caused by prior bodywork
Damage caused by improperly prepared or repainted surfaces
Rust or corrosion beneath vinyl
Existing scratches, chips, dents, cracks, or imperfections
Adhesion failure caused by unsuitable surfaces
Paint lifting during installation, repositioning, or removal when related to weak, damaged, aged, or non-original paint
660 Grafix may refuse to install vinyl on a surface it believes is unsuitable.
Unless otherwise agreed, the Customer must deliver the vehicle:
Clean
Free of mud, road salt, grease, wax, oil, excessive dirt, and debris
Free of personal property that interferes with work
With adequate fuel or battery charge for necessary movement
In safe operating condition
The Customer should not wax, ceramic-coat, or apply surface treatments before installation.
Additional cleaning, adhesive removal, graphic removal, or surface preparation may be charged separately.
Excessively dirty vehicles may be rescheduled.
The Customer authorizes 660 Grafix to remove and reinstall reasonable vehicle components when necessary, which may include:
Emblems and badges
Door handles
Mirrors
Lights
Trim
Moldings
Weather stripping
License plates
Accessories
Other removable components
Some emblems, clips, fasteners, adhesives, and trim pieces are designed for one-time use or may be brittle due to age, heat, prior repairs, or environmental exposure.
660 Grafix is not responsible for the failure of aged, damaged, previously repaired, improperly installed, or deteriorated components during reasonable removal or reinstallation.
Replacement parts, clips, adhesives, emblems, or fasteners may be charged to the Customer.
Unless specifically included, badges and emblems removed for installation may not be reinstalled.
For on-site installation, the Customer must provide a safe, clean, dry, well-lit, temperature-controlled, and reasonably dust-free workspace with adequate access and electrical service.
660 Grafix may delay or refuse installation when conditions are unsafe or unsuitable.
Additional charges may apply for:
Travel
Lodging
Per diem
Lift or equipment rental
Site delays
Restricted access
Waiting time
After-hours work
Return trips
Remobilization
Customer-caused delays
Vehicle and architectural wraps may require seams, overlaps, inlays, patches, relief cuts, edge trimming, and separate pieces.
These techniques are standard parts of professional wrap installation and may be necessary around:
Deep channels
Recesses
Curves
Rivets
Hinges
Body lines
Bumpers
Spoilers
Handles
Moldings
Complex surfaces
The presence of professionally placed seams, overlays, inlays, or relief cuts is not automatically a workmanship defect.
Vinyl removal is a separate service unless specifically included in writing.
Removal pricing is typically based on estimated labor and may change depending on:
Material age
Material type
Adhesive condition
Number of layers
Sun exposure
Cracking or brittleness
Paint condition
Installation quality
Surface contamination
660 Grafix cannot predict the condition of paint or other surfaces beneath existing vinyl.
The Customer accepts the risk that removal may reveal or contribute to:
Paint discoloration
Ghosting
Adhesive residue
Fading differences
Scratches
Body damage
Rust
Clearcoat failure
Paint lifting
Prior repairs
660 Grafix is not responsible for underlying damage or paint failure discovered during removal unless directly caused by grossly negligent removal practices.
660 Grafix may refuse to install Customer-supplied vinyl, laminate, graphics, signs, or other materials.
When Customer-supplied materials are accepted:
No material warranty is provided
Print quality, color, sizing, durability, removability, and adhesive performance are not guaranteed
Additional labor may be charged if the material is difficult to install
The Customer is responsible for supplying sufficient replacement material
Installation charges remain due even if the supplied material fails
Reasonable production variation may occur in:
Color
Cutting
Sizing
Panel alignment
Bleed
Lamination
Registration
Material finish
Graphic placement
Minor differences that do not materially impair the intended use of the finished product are not considered defects.
The Customer must inspect printed products promptly and notify 660 Grafix of any claimed production defect before installation or use whenever practical.
Once artwork is approved and production begins, no changes are included.
Customer-requested changes may require payment for all work already completed, including:
Design
Materials
Printing
Lamination
Cutting
Outsourcing
Shipping
Labor
Removal
Reinstallation
Production may not resume until the revised scope and additional charges are approved.
Retainers are non-refundable.
If the Customer cancels after work has begun, the Customer is responsible for all completed work, committed labor, ordered materials, outsourced services, and other project costs exceeding the retainer.
Installation appointments may require advance notice to reschedule.
Repeated rescheduling, failure to deliver the vehicle, lack of site access, or failure to respond may result in:
Loss of the scheduled installation date
Rescheduling fees
Storage fees
Recalculation of project pricing
Cancellation of the project
Requirement of payment in full before rescheduling
Projects inactive because of Customer delay may be closed after reasonable written notice. Any future restart may require a new estimate and retainer.
Vehicles must be dropped off and picked up at the agreed times.
The Customer must arrange transportation and remove any items needed while the vehicle is in our possession.
Once notified that the vehicle or project is complete, the Customer must promptly pay the outstanding balance and retrieve the property.
Storage fees may be assessed for vehicles or completed products not picked up within the time stated in the estimate, invoice, posted policy, or completion notice.
660 Grafix may retain possession of completed products or Customer property until all amounts due are paid, to the extent permitted by law.
Any lien, storage, towing, collection, or disposition remedies will be exercised only in accordance with applicable law.
The Customer should inspect the completed work at pickup or immediately after installation.
Any visible concern should be identified before the vehicle or product leaves our facility whenever reasonably possible.
Acceptance, pickup, use, or operation of the completed vehicle or product does not eliminate valid warranty rights, but the Customer must report concerns within the time required by the applicable warranty.
The Customer is responsible for properly caring for all installed graphics.
Unless otherwise instructed, the Customer should:
Hand wash using mild automotive soap
Use soft, non-abrasive cleaning materials
Remove fuel spills, bird droppings, insects, road chemicals, and contaminants promptly
Avoid pressure washing edges, seams, and damaged areas
Avoid automatic brush car washes
Avoid harsh solvents, abrasive compounds, and unauthorized chemicals
Keep the vehicle protected from excessive environmental exposure when practical
Inspect the wrap regularly for lifting or damage
Failure to follow care instructions may void warranty coverage.
Any warranty provided by 660 Grafix is limited to the coverage and duration stated in the applicable written warranty policy, estimate, or invoice.
Unless otherwise stated, warranty coverage applies only to qualifying workmanship defects.
Warranty coverage does not include:
Normal wear and tear
Accidents or collisions
Road debris
Rock chips
Scratches
Vandalism
Abuse or misuse
Pressure washing
Automatic brush car washes
Improper cleaning
Chemical exposure
Fuel spills
Environmental contamination
Sun fading
Horizontal surface deterioration
Paint or clearcoat failure
Rust or corrosion
Repainted surfaces
Body repairs
Customer modifications
Third-party repairs or installation
Failure of Customer-supplied materials
Damage caused by removing or reinstalling vehicle parts
Manufacturer material defects beyond available manufacturer coverage
The Customer must notify 660 Grafix promptly after discovering a possible defect and allow us a reasonable opportunity to inspect and correct qualifying work.
Unauthorized repairs or modifications may void warranty coverage.
The sole remedy for a valid workmanship claim is repair or replacement of the affected area, at the discretion of 660 Grafix.
Warranty coverage is non-transferable unless otherwise stated in writing.
Material warranties are provided by the applicable manufacturer and are subject to the manufacturer’s terms, exclusions, claim requirements, zones, exposure limits, and remedies.
660 Grafix does not control or guarantee a manufacturer’s approval of a claim.
Labor, removal, reinstallation, transportation, loss of use, and related expenses are not included in a manufacturer claim unless expressly covered by the manufacturer or agreed to by 660 Grafix in writing.
Vehicle wraps, wall graphics, window graphics, and other branding products are advertising tools.
660 Grafix does not guarantee:
Leads
Sales
Revenue
Impressions
Customer response
Brand recognition
Return on investment
Business growth
Marketing performance
Any marketing examples, estimates, projections, or industry statistics are informational and do not constitute guaranteed results.
To the fullest extent permitted by law, 660 Grafix is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including:
Lost profits
Lost revenue
Lost business
Loss of use
Missed opportunities
Rental vehicle expenses
Transportation costs
Delayed events
Reputational harm
Third-party claims
To the fullest extent permitted by law, 660 Grafix’s total liability arising from a project will not exceed the amount actually paid to 660 Grafix for the specific product or service giving rise to the claim.
These limitations do not apply where prohibited by law or to liability that cannot legally be limited.
The Customer agrees to defend, indemnify, and hold harmless 660 Grafix and its owners, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:
Customer-provided artwork or content
Lack of ownership authorization
Trademark or copyright claims
False or misleading advertising content supplied or approved by the Customer
Illegal or unauthorized use of the completed product
Failure to obtain property-owner, lessor, lender, franchise, or regulatory approval
Customer misuse or improper maintenance
Breach of these Terms
This obligation does not apply to the extent a claim is caused by conduct for which indemnification cannot legally be required.
660 Grafix is not responsible for delay or failure caused by circumstances beyond its reasonable control, including:
Natural disasters
Severe weather
Fire
Flood
Government actions
Labor interruptions
Civil unrest
Transportation disruption
Supplier shortages
Shipping delays
Utility interruption
Internet or software outages
Equipment failure
Public-health events
Acts of war or terrorism
Other events outside our reasonable control
Affected deadlines will be extended for a reasonable period.
The Customer consents to conducting project communications and approvals electronically.
Emails, text messages, electronic signatures, online approvals, invoice acceptances, and other electronic records may be relied upon as Customer authorization.
The Customer is responsible for monitoring the contact information provided and promptly notifying 660 Grafix of any change.
Approval provided by an employee, representative, spouse, manager, agent, or other person reasonably appearing to have authority may be relied upon unless the Customer gives advance written notice limiting that person’s authority.
Before filing a lawsuit or initiating other formal proceedings, the Customer agrees to provide written notice describing the dispute and allow 660 Grafix a reasonable opportunity to inspect the work and propose a correction.
The Customer may not hire another provider to alter or replace the disputed work and then demand reimbursement without first giving 660 Grafix a reasonable opportunity to inspect and address the concern, except in an emergency or where prohibited by law.
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Unless otherwise required by law, any legal proceeding arising from these Terms or services provided by 660 Grafix shall be brought in a court of competent jurisdiction located in the Utah county where 660 Grafix maintains its principal place of business.
If any provision of these Terms is found invalid or unenforceable, that provision will be limited or modified only to the extent necessary, and the remaining provisions will remain in effect.
A failure by 660 Grafix to enforce any provision on one occasion does not waive the right to enforce that provision later.
A courtesy repair, discount, refund, accommodation, or exception does not modify these Terms or create an ongoing obligation.
These Terms, together with the approved estimate, invoice, work order, artwork proof, warranty policy, change orders, and any separately signed agreement, constitute the entire agreement between the Customer and 660 Grafix for the project.
If documents conflict, the following order applies unless otherwise stated in writing:
A separately signed project-specific agreement
An approved written change order
The approved estimate or work order
These Terms
General website or promotional content
Statements made verbally do not override written project documents.
660 Grafix may update these Terms from time to time.
The version applicable to a project is the version accepted by the Customer when the estimate is approved, the retainer is paid, or work is authorized, unless the parties agree otherwise in writing.
By approving an estimate, paying a retainer or invoice, approving artwork, scheduling service, delivering property, or authorizing work, the Customer confirms that:
They have read and accepted these Terms
They are authorized to approve the project
They understand that retainers are non-refundable
They understand their artwork-review responsibilities
They have triple-checked all approved artwork
They understand that approval authorizes production
They understand that approved errors may require paid reprinting and reinstallation
They understand that design and production files are not automatically transferred
They accept the risks associated with installation and removal on existing surfaces
They agree to pay all approved charges
660 Grafix & Wraps
Email: 660grafix@gmail.com
Website: www.660grafix.com
Phone: 801-719-5889
