These Terms of Service (“Terms”) apply to all estimates, proposals, design services, printing, production, installation, removal, repair, and other services provided by 660 Grafix & Wraps (“660 Grafix,” “we,” “us,” or “our”).
By accepting an estimate, paying a retainer or invoice, approving artwork, scheduling a project, delivering a vehicle or other property to us, or authorizing us to begin work, the customer (“Customer,” “you,” or “your”) acknowledges that they have read, understood, and agreed to these Terms.
660 Grafix & Wraps provides services that may include:
The specific scope of each project is limited to the products and services identified in the Customer’s written estimate, invoice, work order, or other written agreement.
Anything not specifically listed is excluded unless added through a written change order.
All quotes and estimates for vehicle wraps, vehicle graphics, and related vehicle services are valid for seven (7) calendar days from the date issued, unless a different expiration date is expressly stated in writing by 660 Grafix.
After seven (7) calendar days, the quote expires automatically. Pricing, material availability, scope, and scheduling are subject to review and may change. An expired quote must be reissued or reconfirmed in writing by 660 Grafix before it may be accepted.
Acceptance of a valid quote does not reserve an installation date or authorize work until the applicable payment, artwork, and scheduling requirements in these Terms have been satisfied.
Estimates are based on the information available when they are prepared and are not guaranteed final prices.
Pricing may change if:
Any additional work may require a revised estimate or written change order.
Verbal requests do not modify the project unless confirmed by 660 Grafix in writing.
Unless otherwise stated in a written agreement signed or approved by 660 Grafix, the following payment requirements apply:
Projects with a total price greater than $1,500 require a 50% non-refundable retainer before:
The remaining balance is due no later than project completion and before the vehicle, finished products, printed materials, files, or other Customer property are released.
All projects with a total price of less than $1,500 require payment in full before any design, material ordering, production, printing, scheduling, or installation work begins.
Projects totaling exactly $1,500 will be subject to the payment requirements stated on the applicable estimate or invoice.
All wholesale wrap printing, print-only vehicle wrap production, outsourced installation graphics, and other wholesale printing services require payment in full before printing, production, lamination, cutting, packaging, or shipping begins, regardless of the total project amount.
Wholesale print jobs will not be produced on credit, released with an outstanding balance, or scheduled based solely on a verbal commitment to pay.
The wholesale customer is responsible for verifying all:
Production will not begin until payment has been received and the submitted artwork has been approved for production.
All custom-order, special-order, personalized, branded, or made-to-order products require payment in full before the order is submitted, materials are purchased, artwork is finalized for production, or manufacturing begins.
Custom-order products include, but are not limited to:
Custom-order products are produced specifically for the Customer and are non-refundable and non-cancelable once artwork is approved, materials are ordered, or production has begun.
Changes requested after approval or production begins may require a complete replacement order at the Customer’s expense.
Retainers and advance payments compensate 660 Grafix for project development, administrative work, design time, scheduling commitments, material allocation, purchasing, vendor commitments, production preparation, and lost booking opportunities.
Retainers, design fees, and payments for custom-order or wholesale products are non-refundable once work has begun, materials have been ordered, production time has been reserved, or third-party commitments have been made.
Payments will not be refunded simply because the Customer:
If a project is canceled, the Customer remains responsible for all design work, labor, materials, vendor charges, shipping costs, restocking fees, and other project expenses incurred before cancellation, including amounts exceeding the original retainer or advance payment.
Payment is not considered received until it has successfully cleared and is available to 660 Grafix.
660 Grafix may suspend or refuse design, ordering, production, printing, installation, delivery, shipping, or release of Customer property when an account has an outstanding balance or a payment has been declined, reversed, disputed, or charged back.
No vehicle, finished product, wholesale print, custom-order product, production file, artwork file, or other deliverable will be released until the applicable invoice has been paid in full.
The Customer may not withhold payment because of:
Returned payments, declined payments, chargebacks, collection expenses, court costs, attorney fees, storage fees, and other reasonable costs incurred in collecting an unpaid balance may be charged to the Customer to the fullest extent permitted by law.
660 Grafix reserves the right to require payment in full on any project, regardless of project value, based on project requirements, custom materials, prior payment history, accelerated scheduling, credit risk, or other reasonable business considerations.
660 Grafix & Wraps has a zero-tolerance policy regarding fraudulent or improper payment disputes and chargebacks.
By approving an estimate, paying a retainer or invoice, approving artwork, authorizing production, or accepting completed goods or services, the Customer acknowledges that the charges are authorized and agrees not to initiate a chargeback or payment dispute in an attempt to avoid payment for properly authorized work.
Before initiating any chargeback or payment dispute, the Customer agrees to contact 660 Grafix & Wraps and provide a reasonable opportunity to inspect the work and resolve any legitimate concern.
A chargeback or payment dispute is not an appropriate remedy for:
If a Customer initiates an improper or fraudulent chargeback, 660 Grafix & Wraps reserves the right to:
The Customer understands that all artwork approvals, estimates, invoices, electronic signatures, text messages, emails, online approvals, payment records, and other electronic communications may be used as evidence that the work was authorized.
Nothing in this section limits either party’s rights under applicable consumer protection laws or prevents a Customer from disputing an unauthorized transaction or other charge where such rights cannot legally be waived.
All design, production, completion, and installation dates are estimates unless 660 Grafix expressly guarantees a deadline in a separate written agreement.
The Customer understands and agrees that 660 Grafix maintains a fluid installation schedule to keep production moving efficiently and avoid delaying projects that are ready for installation.
Any installation date discussed, estimated, tentatively reserved, or placed on the schedule before final artwork approval is considered tentative and subject to change.
An installation date is not guaranteed solely because:
Final installation scheduling depends on the timely completion of all project requirements, including:
Customers who take longer to provide information, respond to design proofs, request revisions, or approve final artwork may lose their tentative installation date.
660 Grafix is not required to hold an installation opening for a project that is not fully approved and ready for production.
If the Customer does not approve artwork by the deadline communicated by 660 Grafix, we may assign the available installation time to another project that is approved, paid, produced, and ready for installation.
Once the Customer’s artwork is approved and the project is ready to move into production, the installation will be scheduled or rescheduled into the next available opening based on our current workload, production requirements, vehicle type, project size, installer availability, and material availability.
The Customer understands that delayed approval may result in an installation date that is later than the date originally discussed or estimated.
This is not considered a cancellation, breach of agreement, or failure by 660 Grafix to perform the project.
Customer-caused delays include, but are not limited to:
Additional charges may apply when Customer-caused delays result in:
Project timing may also be affected by:
660 Grafix reserves the right to adjust the order of production and installation projects based on project readiness, material availability, staffing, equipment, workflow requirements, and other reasonable business considerations.
Projects that are fully approved, paid according to the applicable payment terms, and ready for production may be prioritized ahead of projects that are waiting on Customer information, revisions, approval, payment, vehicle availability, or other Customer responsibilities.
660 Grafix is not responsible for lost revenue, lost business, missed appointments, vehicle rental expenses, transportation costs, employee downtime, delayed advertising campaigns, missed events, or other direct or indirect losses resulting from an estimated or tentative installation date changing.
The Customer should not schedule:
A project deadline is binding only when 660 Grafix expressly agrees to that deadline in writing.
The Customer is responsible for providing complete and accurate:
The Customer represents that they own or have permission to use every logo, image, photograph, trademark, font, slogan, design, or other asset supplied to 660 Grafix.
The Customer agrees to indemnify and hold 660 Grafix harmless from claims arising from Customer-supplied content, including allegations of copyright infringement, trademark infringement, false advertising, privacy violations, or unauthorized use.
Design services are performed according to the scope included in the Customer’s estimate.
Unless otherwise stated, design pricing includes only a reasonable number of revisions as determined by 660 Grafix. A revision means a modification to the approved creative direction—not the development of an entirely new concept.
Additional design charges may apply when the Customer:
A digital proof or vehicle mockup is provided to communicate the general design, content, placement, and appearance of the project.
Before approving any artwork, the Customer must carefully review and triple-check the entire design.
The Customer is responsible for verifying all elements, including:
Artwork approval means the Customer confirms that the design has been fully reviewed and is correct, complete, and ready for production.
Approval may be given through:
Once the Customer approves the artwork, the approval is final and 660 Grafix is authorized to print, produce, cut, laminate, install, or outsource the approved project.
660 Grafix is not responsible for errors, omissions, incorrect information, unwanted content, or placement concerns that appeared on the approved proof and were not identified before approval.
This includes errors originally entered by 660 Grafix when the error was clearly visible on the proof and the Customer approved the proof without requesting a correction.
The Customer’s approval releases 660 Grafix from the cost of reprinting, reproducing, removing, reinstalling, replacing, or correcting Customer-approved content, to the fullest extent permitted by law.
Any correction requested after approval is considered a change order and may require payment for:
660 Grafix may, at its discretion, assist with an approved error as a customer-service accommodation. Doing so does not create an obligation to provide free corrections in any other situation.
Nothing in this section excuses intentional misconduct, gross negligence, or any responsibility that cannot legally be waived.
Digital mockups are visual representations and are not exact photographs of the finished installation.
The Customer understands that:
Reasonable production or installation adjustments that preserve the overall approved design do not constitute a defect.
660 Grafix makes reasonable efforts to produce accurate and consistent colors, but exact color matching is not guaranteed unless a physical printed sample is produced and expressly approved for that project.
Color differences may result from:
Brand colors should be verified through a printed color sample when exact color is important.
By approving production without requesting a physical color sample, the Customer accepts reasonable color variation.
Unless expressly transferred through a separate written agreement, all original artwork, concepts, sketches, layouts, mockups, proofs, production layouts, print files, cut files, vector files, source files, working files, and other creative materials originally developed and owned by 660 Grafix remain the intellectual property of 660 Grafix. Third-party materials and Customer-owned materials are subject to their respective owners’ rights.
Payment of a retainer, design fee, production invoice, or completed project compensates 660 Grafix for the services and finished products described in the estimate. It does not transfer copyright ownership or entitle the Customer to print-ready, editable, or source artwork files. The Customer is purchasing the finished printed or installed product and any usage rights expressly granted in writing.
660 Grafix company policy prohibits releasing print-ready digital design files, editable artwork, vector files, production layouts, cut files, and original source files to customers or third parties unless a separate written Artwork and Copyright Buyout Agreement has been signed and paid in full. These files are proprietary materials of 660 Grafix to the extent created and owned by 660 Grafix. Payment for a wrap, sign, graphic, or design service does not override this policy.
Unless expressly authorized in writing by 660 Grafix, the Customer may not:
A Customer wishing to receive the final print-ready digital artwork files and purchase the copyright rights owned by 660 Grafix in a specific final design may request a Digital Artwork and Copyright Buyout for $1,500.00 per final design, unless a different price is agreed to in writing. This fee is separate from the cost of design services, printing, materials, and installation. The buyout is subject to 660 Grafix confirming that the requested rights and files are available for transfer.
No copyright transfer occurs merely because the $1,500 fee is invoiced or paid. Transfer takes effect only after payment has cleared and 660 Grafix and the Customer have executed a separate written Copyright Assignment and Artwork Buyout Agreement identifying the exact final design, files, rights transferred, and any exclusions. Once that agreement is effective, 660 Grafix will deliver the specified final print-ready files and assign the copyright interests it owns in the identified original artwork. The Customer may then reproduce, modify, distribute, and authorize third-party printing of the assigned artwork, subject to the exclusions and any retained rights stated in the signed agreement.
The buyout transfers only rights that 660 Grafix actually owns and is legally able to assign. Customer-owned logos, trademarks, and preexisting branding remain the Customer’s property. Third-party fonts, stock photographs, licensed illustrations, graphics, vehicle templates, vehicle outlines, and other restricted assets are excluded unless the applicable rights holder authorizes their transfer. Where necessary, the Customer is responsible for obtaining separate licenses to use excluded materials.
Unless specifically listed as deliverables in the signed buyout agreement, 660 Grafix is not required to provide software, fonts, plugins, proprietary templates, internal production systems, internal notes, preliminary concepts, rejected concepts, unused design directions, or unrelated working files.
660 Grafix retains all rights in its original artwork until the applicable written assignment becomes effective. Any reproduction or transfer of rights before that time requires separate written permission from 660 Grafix.
The Customer retains ownership of logos, trademarks, photographs, and other materials they owned before providing them to 660 Grafix.
When 660 Grafix modifies, rebuilds, vectorizes, cleans up, or adapts Customer-owned artwork, ownership of the original Customer asset remains with the Customer. However, 660 Grafix may retain ownership of newly created layouts, production setups, design treatments, and other original contributions unless otherwise agreed in writing.
Vectorizing or rebuilding a logo does not automatically include release of the editable file unless file delivery is specifically listed in the estimate.
Unless the Customer and 660 Grafix agree otherwise in writing before production begins, the Customer authorizes 660 Grafix to photograph and record the project and use images or video of the design, production process, vehicle, building, installation, and completed work for:
660 Grafix will make reasonable efforts not to display confidential information unrelated to the project.
The Customer represents that they own the vehicle, wall, window, sign, equipment, or other property being serviced or have full authorization from the owner to approve the work.
The Customer is responsible for obtaining approval from:
660 Grafix is not responsible for losses resulting from the Customer’s failure to obtain required authorization.
Vinyl installation does not repair or conceal underlying defects.
Before work begins, the Customer must disclose any known:
660 Grafix may photograph or document the vehicle or property before, during, and after service.
The Customer acknowledges that vinyl may not properly adhere to damaged, oxidized, rusted, repainted, contaminated, textured, porous, cracked, or otherwise unsuitable surfaces.
660 Grafix is not responsible for:
660 Grafix may refuse to install vinyl on a surface it believes is unsuitable.
Unless otherwise agreed, the Customer must deliver the vehicle:
The Customer should not wax, ceramic-coat, or apply surface treatments before installation.
Additional cleaning, adhesive removal, graphic removal, or surface preparation may be charged separately.
Excessively dirty vehicles may be rescheduled.
The Customer authorizes 660 Grafix to remove and reinstall reasonable vehicle components when necessary, which may include:
Some emblems, clips, fasteners, adhesives, and trim pieces are designed for one-time use or may be brittle due to age, heat, prior repairs, or environmental exposure.
660 Grafix is not responsible for the failure of aged, damaged, previously repaired, improperly installed, or deteriorated components during reasonable removal or reinstallation.
Replacement parts, clips, adhesives, emblems, or fasteners may be charged to the Customer.
Unless specifically included, badges and emblems removed for installation may not be reinstalled.
For on-site installation, the Customer must provide a safe, clean, dry, well-lit, temperature-controlled, and reasonably dust-free workspace with adequate access and electrical service.
660 Grafix may delay or refuse installation when conditions are unsafe or unsuitable.
Additional charges may apply for:
Vehicle and architectural wraps may require seams, overlaps, inlays, patches, relief cuts, edge trimming, and separate pieces.
These techniques are standard parts of professional wrap installation and may be necessary around:
The presence of professionally placed seams, overlays, inlays, or relief cuts is not automatically a workmanship defect.
Vinyl wrap, lettering, adhesive, and existing graphic removal is a separate service unless specifically included in a written estimate. Removal pricing is based on estimated labor and may change due to material age, type, number of layers, adhesive condition, exposure to sunlight and weather, cracking, brittleness, prior installation methods, and the condition of the underlying surface. Additional labor, supplies, or disposal charges may apply if removal is more difficult than reasonably anticipated.
The Customer understands that 660 Grafix cannot inspect or verify the condition of paint, clearcoat, bodywork, or other surfaces concealed beneath existing vinyl before removal. A surface that appears sound before removal may contain hidden defects or weakened paint adhesion that become apparent only when vinyl or adhesive is lifted.
The Customer expressly acknowledges that even when 660 Grafix uses reasonable, professional removal methods, removal may expose or contribute to:
660 Grafix does not guarantee damage-free vinyl removal or preservation of the original paint or finish. The Customer accepts the inherent risks associated with removal, including the possibility that concealed or preexisting defects may be revealed or that weak paint or clearcoat may detach during otherwise properly performed removal.
To the fullest extent permitted by applicable law, 660 Grafix is not responsible for paint failure, clearcoat separation, or other surface damage resulting from preexisting, concealed, deteriorated, previously repaired, improperly applied, or otherwise unsuitable surface conditions when reasonable care is used in performing removal. The Customer is responsible for the cost of repainting, refinishing, body repairs, adhesive remediation, or other corrective work arising from those conditions, unless otherwise expressly agreed in writing.
This provision does not release 660 Grafix from liability for damage directly caused by its negligence, gross negligence, willful misconduct, or any liability that cannot legally be excluded.
By approving a removal estimate or otherwise authorizing removal, the Customer confirms that they understand these risks and authorize 660 Grafix to proceed. The Customer agrees to disclose known repainting, prior repairs, rust, paint defects, or other conditions that may affect removal.
If removal reveals unexpectedly poor surface conditions or an elevated risk of further damage, 660 Grafix may pause or stop work, document the condition, notify the Customer, and request further authorization before proceeding. The Customer remains responsible for authorized work already performed and reasonable additional charges approved before work resumes.
660 Grafix may refuse to install Customer-supplied vinyl, laminate, graphics, signs, or other materials.
When Customer-supplied materials are accepted:
Reasonable production variation may occur in:
Minor differences that do not materially impair the intended use of the finished product are not considered defects.
The Customer must inspect printed products promptly and notify 660 Grafix of any claimed production defect before installation or use whenever practical.
Once artwork is approved and production begins, no changes are included.
Customer-requested changes may require payment for all work already completed, including:
Production may not resume until the revised scope and additional charges are approved.
Retainers are non-refundable.
If the Customer cancels after work has begun, the Customer is responsible for all completed work, committed labor, ordered materials, outsourced services, and other project costs exceeding the retainer.
Installation appointments may require advance notice to reschedule.
Repeated rescheduling, failure to deliver the vehicle, lack of site access, or failure to respond may result in:
Projects inactive because of Customer delay may be closed after reasonable written notice. Any future restart may require a new estimate and retainer.
Vehicles must be dropped off and picked up at the agreed times.
The Customer must arrange transportation and remove any items needed while the vehicle is in our possession.
Once notified that the vehicle or project is complete, the Customer must promptly pay the outstanding balance and retrieve the property.
Storage fees may be assessed for vehicles or completed products not picked up within the time stated in the estimate, invoice, posted policy, or completion notice.
660 Grafix may retain possession of completed products or Customer property until all amounts due are paid, to the extent permitted by law.
Any lien, storage, towing, collection, or disposition remedies will be exercised only in accordance with applicable law.
The Customer should inspect the completed work at pickup or immediately after installation.
Any visible concern should be identified before the vehicle or product leaves our facility whenever reasonably possible.
Acceptance, pickup, use, or operation of the completed vehicle or product does not eliminate valid warranty rights, but the Customer must report concerns within the time required by the applicable warranty.
The Customer is responsible for properly caring for all installed graphics.
Unless otherwise instructed, the Customer should:
Failure to follow care instructions may void warranty coverage.
Any warranty provided by 660 Grafix is limited to the coverage and duration stated in the applicable written warranty policy, estimate, or invoice.
Unless otherwise stated, warranty coverage applies only to qualifying workmanship defects.
Warranty coverage does not include:
The Customer must notify 660 Grafix promptly after discovering a possible defect and allow us a reasonable opportunity to inspect and correct qualifying work.
Unauthorized repairs or modifications may void warranty coverage.
The sole remedy for a valid workmanship claim is repair or replacement of the affected area, at the discretion of 660 Grafix.
Warranty coverage is non-transferable unless otherwise stated in writing.
Material warranties are provided by the applicable manufacturer and are subject to the manufacturer’s terms, exclusions, claim requirements, zones, exposure limits, and remedies.
660 Grafix does not control or guarantee a manufacturer’s approval of a claim.
Labor, removal, reinstallation, transportation, loss of use, and related expenses are not included in a manufacturer claim unless expressly covered by the manufacturer or agreed to by 660 Grafix in writing.
Vehicle wraps, wall graphics, window graphics, and other branding products are advertising tools.
660 Grafix does not guarantee:
Any marketing examples, estimates, projections, or industry statistics are informational and do not constitute guaranteed results.
To the fullest extent permitted by law, 660 Grafix is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including:
To the fullest extent permitted by law, 660 Grafix’s total liability arising from a project will not exceed the amount actually paid to 660 Grafix for the specific product or service giving rise to the claim.
These limitations do not apply where prohibited by law or to liability that cannot legally be limited.
The Customer agrees to defend, indemnify, and hold harmless 660 Grafix and its owners, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:
This obligation does not apply to the extent a claim is caused by conduct for which indemnification cannot legally be required.
660 Grafix is not responsible for delay or failure caused by circumstances beyond its reasonable control, including:
Affected deadlines will be extended for a reasonable period.
The Customer consents to conducting project communications and approvals electronically.
Emails, text messages, electronic signatures, online approvals, invoice acceptances, and other electronic records may be relied upon as Customer authorization.
The Customer is responsible for monitoring the contact information provided and promptly notifying 660 Grafix of any change.
Approval provided by an employee, representative, spouse, manager, agent, or other person reasonably appearing to have authority may be relied upon unless the Customer gives advance written notice limiting that person’s authority.
Before filing a lawsuit or initiating other formal proceedings, the Customer agrees to provide written notice describing the dispute and allow 660 Grafix a reasonable opportunity to inspect the work and propose a correction.
The Customer may not hire another provider to alter or replace the disputed work and then demand reimbursement without first giving 660 Grafix a reasonable opportunity to inspect and address the concern, except in an emergency or where prohibited by law.
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Unless otherwise required by law, any legal proceeding arising from these Terms or services provided by 660 Grafix shall be brought in a court of competent jurisdiction located in the Utah county where 660 Grafix maintains its principal place of business.
If any provision of these Terms is found invalid or unenforceable, that provision will be limited or modified only to the extent necessary, and the remaining provisions will remain in effect.
A failure by 660 Grafix to enforce any provision on one occasion does not waive the right to enforce that provision later.
A courtesy repair, discount, refund, accommodation, or exception does not modify these Terms or create an ongoing obligation.
These Terms, together with the approved estimate, invoice, work order, artwork proof, warranty policy, change orders, and any separately signed agreement, constitute the entire agreement between the Customer and 660 Grafix for the project.
If documents conflict, the following order applies unless otherwise stated in writing:
Statements made verbally do not override written project documents.
660 Grafix may update these Terms from time to time.
The version applicable to a project is the version accepted by the Customer when the estimate is approved, the retainer is paid, or work is authorized, unless the parties agree otherwise in writing.
By approving an estimate, paying a retainer or invoice, approving artwork, scheduling service, delivering property, or authorizing work, the Customer confirms that:
660 Grafix & Wraps
Email: 660grafix@gmail.com
Website: www.660grafix.com
Phone: 801-719-5889
